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  • Open Mon - Fri 9am - 5pm 0808 141 3362
tel:08081413362

Delivery & Returns

Where Do We Deliver?
What Does It Cost?

We deliver to the whole of the UK and Ireland

For shipping to BFPO and Rest of World please contact us for a delivery cost quotation

When Will It Arrive?

We aim to deliver all orders within 3 to 7 days

Certain products may take longer to be dispatched and this is indicated on their product pages by our 2 man delivery icon**

Have A Problem?

Ring customer services on 0808 141 3362

Should you wish to discuss any aspect of our delivery process, please do not hesitate to call our friendly experts

Returns

To return an item call 0808 141 3362

Please call within 7 days of receipt of your goods and obtain a Return Authorisation Number***

*Additional charges will apply for deliveries to Scottish Highlands & Islands, Isle of Man, Northern Ireland, Ireland, BFPO, Rest of World and the Channel Islands (Note that for sales to the Channel Islands we charge an administration fee equal to the VAT that would be charged on UK sales). Additional delivery charges will be advised prior to shipping for approval. Excludes 2-Man Delivery

**Deliveries are made Monday to Friday although we are not able to commit to delivery on a specific day except for larger items which require two-man delivery. You may find it more convenient to have the parcel delivered to a work address and you can opt for this during the checkout process.

***We will arrange a collection for you and you will be liable for the cost of return carriage which will be deducted from any refund. Please ensure the Return Authorisation Number is marked on the outside of the package and can be clearly seen. Christmas items may not be returned after 25th December unless damaged or faulty. We will process your refund within 30 days of the notification. If your order is damaged or faulty in any way please call us immediately on

0808 141 3362. Our returns policy does not affect your statutory rights.

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